Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 95 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
2. 2.🗨️ Is this constructive or unhelpful feedback? “Your opening was clear. Next time, slow down at the numbers.” (a) unhelpful feedback (b) constructive feedback
3. 3.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a poor response (b) a good response
4. 4.📞 In a polite phone call, which comes first: say why you are calling or thank and say goodbye? (a) say why you are calling (b) thank and say goodbye
5. 5.📞 Polite or rude on the phone: greeting first? (a) a polite phone habit (b) a rude phone habit
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.🔍 Which is the odd one out? (a) a blank stare (b) slumping in the chair (c) yawning (d) sitting up straight
8. 8.🔍 Which is the odd one out? (a) leaning in slightly (b) asking a follow-up (c) repeating the key point (d) staring out the window
9. 9.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) signing with your name (d) a sensible email ID
10. 10.True or false: “summing up their point” is a sign of poor listening. (a) True (b) False
11. 11.📅 Why should you repeat key details like a date on the phone? (a) to avoid mistakes (b) to end the call (c) to sound bored (d) to waste time
12. 12.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
13. 13.True or false: “Send me the deets pls.” is an informal line. (a) False (b) True
14. 14.🔍 Which is the odd one out? (a) a blank stare (b) biting your nails (c) shaking your leg (d) touching your face a lot
15. 15.Which of these is a helpful feedback habit? (a) mocking the person (b) being kind and honest (c) bringing up old errors (d) vague praise only
16. 16.🔍 Which is the odd one out? (a) being kind and honest (b) speaking privately (c) shouting it in public (d) giving one clear tip
17. 17.👀 Where should your eyes be when an interviewer asks a question? (a) on the interviewer (b) on the floor (c) on your phone (d) on the ceiling
18. 18.🗨️ Is this constructive or unhelpful feedback? “Why did you even try this?” (a) constructive feedback (b) unhelpful feedback
19. 19.True or false: joking with your brother at home needs a formal tone. (a) True (b) False
20. 20.Which of these is a helpful feedback habit? (a) only listing mistakes (b) comparing with others (c) vague praise only (d) speaking privately
21. 21.Which of these is a polite phone habit? (a) shouting into the phone (b) speaking clearly (c) calling very late (d) not saying who you are
22. 22.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) a polite greeting (d) signing with your name
23. 23.❓ Is this a clear or a vague question? “Can I use a pencil for the diagram in Question 4?” (a) a vague question (b) a clear question
24. 24.True or false: “Thank you for this opportunity.” is a formal line. (a) False (b) True
25. 25.🤝 What is a good handshake like? (a) limp and long (b) with a wet hand (c) crushing hard (d) firm and brief
26. 26.🧍 What does this signal usually show: slumping in the chair? (a) shows boredom (b) shows confidence (c) shows interest (d) shows nervousness
27. 27.📝 Before an important call, what should you keep ready? (a) a snack (b) the TV on (c) loud music (d) a pen and your notes
28. 28.True or false: “Thanks for telling me. Which part was hardest to follow?” is a poor way to take feedback. (a) False (b) True
29. 29.True or false: “Are you in Class 11?” is a closed question. (a) True (b) False
30. 30.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
31. 31.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
32. 32.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) a polite greeting (d) a clear subject line
33. 33.True or false: “relaxed open hands” usually shows confidence. (a) True (b) False
34. 34.💬 Is this a formal or an informal line? “Please let me know if you need anything else.” (a) a formal line (b) an informal line
35. 35.📵 What should you do with your phone while someone talks to you? (a) put it away (b) scroll it quietly (c) keep it in your hand (d) text under the desk
36. 36.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
37. 37.📞 Polite or rude on the phone: speaking clearly? (a) a rude phone habit (b) a polite phone habit
38. 38.🔍 Which is the odd one out? (a) a shaky, quiet voice (b) a firm, short handshake (c) relaxed open hands (d) sitting up straight
39. 39.🔍 Which is the odd one out? (a) taking short notes (b) interrupting midway (c) asking a follow-up (d) phone put away
40. 40.❓ Is this an open or a closed question? “Did you enjoy the trip?” (a) a closed question (b) an open question

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