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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 96 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.🗨️ Is this constructive or unhelpful feedback? “Your opening was clear. Next time, slow down at the numbers.” (a) unhelpful feedback (b) constructive feedback
  2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  3. 3.True or false: “checking the clock” usually shows nervousness. (a) True (b) False
  4. 4.True or false: “yawning loudly” is a sign of poor listening. (a) False (b) True
  5. 5.🎯 Before asking a question in class, what helps most? (a) speak very fast (b) know what you need (c) ask five at once (d) ask during a test
  6. 6.🎩 Which is the formal way to say “gonna”? (a) gotta (b) going to (c) kinda (d) wanna
  7. 7.🎩 Formal or informal tone for a scholarship interview? (a) informal (b) formal
  8. 8.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) forgetting the file (d) checking spelling
  9. 9.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  10. 10.🪑 Which sitting posture suits an interview? (a) one leg on the chair (b) leaning far back (c) upright, feet flat (d) slumped sideways
  11. 11.🔍 Which is the odd one out? (a) summing up their point (b) leaning in slightly (c) changing the topic (d) nodding now and then
  12. 12.Which of these is a sign of good listening? (a) checking your phone (b) yawning loudly (c) leaning in slightly (d) finishing their sentence
  13. 13.💬 Is this a formal or an informal line? “Please let me know if you need anything else.” (a) an informal line (b) a formal line
  14. 14.True or false: texting your cousin about a movie needs an informal tone. (a) False (b) True
  15. 15.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) emojis to a principal (d) no name at the end
  16. 16.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a good response (b) a poor response
  17. 17.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you drifted off (b) shows you listened
  18. 18.❓ Is this a clear or a vague question? “Is it, like, okay or not?” (a) a clear question (b) a vague question
  19. 19.👂 Good or poor listening: only waiting to talk? (a) good listening (b) poor listening
  20. 20.📞 In a polite phone call, which comes first: ask your question or thank and say goodbye? (a) ask your question (b) thank and say goodbye
  21. 21.True or false: “Where should I hand in the signed consent slip?” is a clear question. (a) False (b) True
  22. 22.Which of these usually shows boredom? (a) slumping in the chair (b) a small, warm smile (c) nodding at key points (d) a calm, steady voice
  23. 23.🔍 Which is the odd one out? (a) shouting it in public (b) mocking the person (c) being specific (d) bringing up old errors
  24. 24.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
  25. 25.🔍 Which is the odd one out? (a) asking a follow-up (b) yawning loudly (c) changing the topic (d) interrupting midway
  26. 26.👂 Good or poor listening: repeating the key point? (a) good listening (b) poor listening
  27. 27.Which of these is a polite phone habit? (a) mumbling your name (b) not saying who you are (c) noting key details (d) chatting to others
  28. 28.🗨️ Is this a good or a poor way to take feedback? “Fine. I will never try again.” (a) a good response (b) a poor response
  29. 29.True or false: “What made the play so much fun?” is a closed question. (a) True (b) False
  30. 30.🎩 Formal or informal tone for emailing the principal for leave? (a) informal (b) formal
  31. 31.True or false: “nodding at key points” usually shows boredom. (a) False (b) True
  32. 32.True or false: “Anyway, let me tell you about my weekend.” shows that you drifted off. (a) True (b) False
  33. 33.Which of these is a rude phone habit? (a) hanging up suddenly (b) stating why you called (c) calling at a fair time (d) asking “Is now okay?”
  34. 34.True or false: “Is the last date for the form 15 June or 20 June?” is a vague question. (a) True (b) False
  35. 35.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a vague question (b) a clear question
  36. 36.🧍 What does this signal usually show: touching your face a lot? (a) shows interest (b) shows confidence (c) shows nervousness (d) shows boredom
  37. 37.True or false: “nodding now and then” is a sign of poor listening. (a) True (b) False
  38. 38.Which of these is a sign of good listening? (a) yawning loudly (b) changing the topic (c) phone put away (d) interrupting midway
  39. 39.True or false: “sitting up straight” usually shows confidence. (a) False (b) True
  40. 40.📞 In a polite phone call, which comes first: ask your question or greet and say your name? (a) ask your question (b) greet and say your name

Answer key

  1. constructive feedback
  2. the subject line
  3. False
  4. True
  5. know what you need
  6. going to
  7. formal
  8. forgetting the file
  9. a poor email habit
  10. upright, feet flat
  11. changing the topic
  12. leaning in slightly
  13. a formal line
  14. True
  15. signing with your name
  16. a good response
  17. shows you listened
  18. a vague question
  19. poor listening
  20. ask your question
  21. True
  22. slumping in the chair
  23. being specific
  24. a clear question
  25. asking a follow-up
  26. good listening
  27. noting key details
  28. a poor response
  29. False
  30. formal
  31. False
  32. True
  33. hanging up suddenly
  34. False
  35. a clear question
  36. shows nervousness
  37. False
  38. phone put away
  39. True
  40. greet and say your name

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students