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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 97 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) an informal line (b) a formal line
  2. 2.🎩 Which is the formal way to say “Yeah”? (a) “Yeah” (b) “Ya” (c) “Yes” (d) “Yup”
  3. 3.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a clear question (b) a vague question
  4. 4.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) a polite greeting (d) one huge paragraph
  5. 5.True or false: “Can I use a pencil for the diagram in Question 4?” is a clear question. (a) False (b) True
  6. 6.True or false: “changing the topic” is a sign of poor listening. (a) False (b) True
  7. 7.Which of these usually shows interest? (a) a blank stare (b) a shaky, quiet voice (c) nodding at key points (d) biting your nails
  8. 8.🔍 Which is the odd one out? (a) leaning forward a little (b) biting your nails (c) touching your face a lot (d) a shaky, quiet voice
  9. 9.True or false: “Is the bus late today?” is an open question. (a) True (b) False
  10. 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  11. 11.🪑 Your words say “I am excited”, but you are slouching. What will people believe more? (a) the furniture (b) neither of them (c) your body language (d) only your words
  12. 12.📞 You call a school office to ask about admission. What do you say first? (a) “Who is this?” (b) a greeting and your name (c) “Tell me the fees.” (d) “Hello? Hello?”
  13. 13.🔍 Which is the odd one out? (a) vague praise only (b) mocking the person (c) bringing up old errors (d) starting with a positive
  14. 14.True or false: “You are wrong. My work was perfect.” is a poor way to take feedback. (a) False (b) True
  15. 15.🗨️ Helpful or unhelpful when giving feedback: mocking the person? (a) an unhelpful habit (b) a helpful habit
  16. 16.🔍 Which is the odd one out? (a) shouting into the phone (b) speaking clearly (c) eating while talking (d) not saying who you are
  17. 17.🎧 In an interview, you did not hear a question clearly. What is best? (a) politely ask to repeat (b) stay silent (c) guess the question (d) answer something else
  18. 18.📝 Before an important call, what should you keep ready? (a) a pen and your notes (b) loud music (c) the TV on (d) a snack
  19. 19.Which of these usually shows nervousness? (a) biting your nails (b) a blank stare (c) leaning forward a little (d) relaxed open hands
  20. 20.📞 In a polite phone call, which comes first: say why you are calling or note the answer? (a) say why you are calling (b) note the answer
  21. 21.☝️ How many questions should you pack into one sentence? (a) as many as fit (b) one (c) five (d) three
  22. 22.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a good response (b) a poor response
  23. 23.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) forgetting the file (d) signing with your name
  24. 24.📞 Polite or rude on the phone: calling at a fair time? (a) a rude phone habit (b) a polite phone habit
  25. 25.True or false: “Which documents should I bring for the scholarship form?” is a clear question. (a) True (b) False
  26. 26.Which of these usually shows interest? (a) leaning forward a little (b) a calm, steady voice (c) relaxed open hands (d) touching your face a lot
  27. 27.True or false: “Whatever, it is fine I guess.” is unhelpful feedback. (a) True (b) False
  28. 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  30. 30.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  31. 31.🎯 Before asking a question in class, what helps most? (a) speak very fast (b) ask during a test (c) ask five at once (d) know what you need
  32. 32.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) a formal line (b) an informal line
  33. 33.🗨️ Is this a good or a poor way to take feedback? “Well, your poster was worse.” (a) a poor response (b) a good response
  34. 34.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a vague question (b) a clear question
  35. 35.🗨️ Helpful or unhelpful when giving feedback: starting with a positive? (a) a helpful habit (b) an unhelpful habit
  36. 36.🗨️ Is this a good or a poor way to take feedback? “Thank you, I will work on that.” (a) a poor response (b) a good response
  37. 37.👂 Good or poor listening: waiting for a pause? (a) poor listening (b) good listening
  38. 38.Which of these is a helpful feedback habit? (a) only listing mistakes (b) mocking the person (c) bringing up old errors (d) starting with a positive
  39. 39.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
  40. 40.True or false: “a firm, short handshake” usually shows confidence. (a) False (b) True

Answer key

  1. a formal line
  2. “Yes”
  3. a vague question
  4. a polite greeting
  5. True
  6. True
  7. nodding at key points
  8. leaning forward a little
  9. False
  10. the subject line
  11. your body language
  12. a greeting and your name
  13. starting with a positive
  14. True
  15. an unhelpful habit
  16. speaking clearly
  17. politely ask to repeat
  18. a pen and your notes
  19. biting your nails
  20. say why you are calling
  21. one
  22. a good response
  23. signing with your name
  24. a polite phone habit
  25. True
  26. leaning forward a little
  27. True
  28. the sign-off
  29. the subject line
  30. a good email habit
  31. know what you need
  32. an informal line
  33. a poor response
  34. a clear question
  35. a helpful habit
  36. a good response
  37. good listening
  38. starting with a positive
  39. note the answer
  40. True

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