Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) an informal line (b) a formal line
- 2.🎩 Which is the formal way to say “Yeah”? (a) “Yeah” (b) “Ya” (c) “Yes” (d) “Yup”
- 3.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a clear question (b) a vague question
- 4.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) a polite greeting (d) one huge paragraph
- 5.True or false: “Can I use a pencil for the diagram in Question 4?” is a clear question. (a) False (b) True
- 6.True or false: “changing the topic” is a sign of poor listening. (a) False (b) True
- 7.Which of these usually shows interest? (a) a blank stare (b) a shaky, quiet voice (c) nodding at key points (d) biting your nails
- 8.🔍 Which is the odd one out? (a) leaning forward a little (b) biting your nails (c) touching your face a lot (d) a shaky, quiet voice
- 9.True or false: “Is the bus late today?” is an open question. (a) True (b) False
- 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 11.🪑 Your words say “I am excited”, but you are slouching. What will people believe more? (a) the furniture (b) neither of them (c) your body language (d) only your words
- 12.📞 You call a school office to ask about admission. What do you say first? (a) “Who is this?” (b) a greeting and your name (c) “Tell me the fees.” (d) “Hello? Hello?”
- 13.🔍 Which is the odd one out? (a) vague praise only (b) mocking the person (c) bringing up old errors (d) starting with a positive
- 14.True or false: “You are wrong. My work was perfect.” is a poor way to take feedback. (a) False (b) True
- 15.🗨️ Helpful or unhelpful when giving feedback: mocking the person? (a) an unhelpful habit (b) a helpful habit
- 16.🔍 Which is the odd one out? (a) shouting into the phone (b) speaking clearly (c) eating while talking (d) not saying who you are
- 17.🎧 In an interview, you did not hear a question clearly. What is best? (a) politely ask to repeat (b) stay silent (c) guess the question (d) answer something else
- 18.📝 Before an important call, what should you keep ready? (a) a pen and your notes (b) loud music (c) the TV on (d) a snack
- 19.Which of these usually shows nervousness? (a) biting your nails (b) a blank stare (c) leaning forward a little (d) relaxed open hands
- 20.📞 In a polite phone call, which comes first: say why you are calling or note the answer? (a) say why you are calling (b) note the answer
- 21.☝️ How many questions should you pack into one sentence? (a) as many as fit (b) one (c) five (d) three
- 22.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a good response (b) a poor response
- 23.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) forgetting the file (d) signing with your name
- 24.📞 Polite or rude on the phone: calling at a fair time? (a) a rude phone habit (b) a polite phone habit
- 25.True or false: “Which documents should I bring for the scholarship form?” is a clear question. (a) True (b) False
- 26.Which of these usually shows interest? (a) leaning forward a little (b) a calm, steady voice (c) relaxed open hands (d) touching your face a lot
- 27.True or false: “Whatever, it is fine I guess.” is unhelpful feedback. (a) True (b) False
- 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 30.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 31.🎯 Before asking a question in class, what helps most? (a) speak very fast (b) ask during a test (c) ask five at once (d) know what you need
- 32.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) a formal line (b) an informal line
- 33.🗨️ Is this a good or a poor way to take feedback? “Well, your poster was worse.” (a) a poor response (b) a good response
- 34.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a vague question (b) a clear question
- 35.🗨️ Helpful or unhelpful when giving feedback: starting with a positive? (a) a helpful habit (b) an unhelpful habit
- 36.🗨️ Is this a good or a poor way to take feedback? “Thank you, I will work on that.” (a) a poor response (b) a good response
- 37.👂 Good or poor listening: waiting for a pause? (a) poor listening (b) good listening
- 38.Which of these is a helpful feedback habit? (a) only listing mistakes (b) mocking the person (c) bringing up old errors (d) starting with a positive
- 39.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
- 40.True or false: “a firm, short handshake” usually shows confidence. (a) False (b) True
Answer key
- a formal line
- “Yes”
- a vague question
- a polite greeting
- True
- True
- nodding at key points
- leaning forward a little
- False
- the subject line
- your body language
- a greeting and your name
- starting with a positive
- True
- an unhelpful habit
- speaking clearly
- politely ask to repeat
- a pen and your notes
- biting your nails
- say why you are calling
- one
- a good response
- signing with your name
- a polite phone habit
- True
- leaning forward a little
- True
- the sign-off
- the subject line
- a good email habit
- know what you need
- an informal line
- a poor response
- a clear question
- a helpful habit
- a good response
- good listening
- starting with a positive
- note the answer
- True
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students