Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 98 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.🎩 Which is the formal way to say “Thanks a ton!”? (a) “Tysm!!” (b) “Ta!” (c) “Thank you very much.” (d) “Thx!”
2. 2.True or false: a letter to the bank manager needs an informal tone. (a) True (b) False
3. 3.True or false: “Why did you choose this subject?” is an open question. (a) False (b) True
4. 4.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
5. 5.True or false: “phone put away” is a sign of poor listening. (a) False (b) True
6. 6.True or false: a phone call to a hospital reception needs a formal tone. (a) False (b) True
7. 7.❓ Is this a clear or a vague question? “What do I do?” (a) a vague question (b) a clear question
8. 8.🗨️ Is this constructive or unhelpful feedback? “Good effort on the report — check the spelling on page 2.” (a) constructive feedback (b) unhelpful feedback
9. 9.🎩 Formal or informal tone for planning a picnic with friends? (a) informal (b) formal
10. 10.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
11. 11.❓ Is this an open or a closed question? “What made the play so much fun?” (a) a closed question (b) an open question
12. 12.🧍 What does this signal usually show: shaking your leg? (a) shows interest (b) shows nervousness (c) shows confidence (d) shows boredom
13. 13.🗨️ Is this a good or a poor way to take feedback? “Thank you, I will work on that.” (a) a poor response (b) a good response
14. 14.Which of these is a rude phone habit? (a) saying your name (b) calling very late (c) noting key details (d) saying thank you
15. 15.🧍 What does this signal usually show: a calm, steady voice? (a) shows nervousness (b) shows confidence (c) shows interest (d) shows boredom
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
17. 17.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
18. 18.😬 You notice you are talking fast and shaking your leg. What helps? (a) shake both legs (b) talk even faster (c) slow breaths, feet still (d) leave the room
19. 19.True or false: “shouting into the phone” is a polite phone habit. (a) True (b) False
20. 20.📞 Polite or rude on the phone: greeting first? (a) a polite phone habit (b) a rude phone habit
21. 21.Which of these is a polite phone habit? (a) saying your name (b) shouting into the phone (c) eating while talking (d) not saying who you are
22. 22.Which of these is a polite phone habit? (a) hanging up suddenly (b) shouting into the phone (c) greeting first (d) calling very late
23. 23.🔍 Which is the odd one out? (a) stating why you called (b) not saying who you are (c) asking “Is now okay?” (d) saying thank you
24. 24.🤝 A friend is telling you about a problem. What should you NOT do? (a) let them finish (b) interrupt with advice (c) ask how they feel (d) nod and listen
25. 25.True or false: “The talk was well timed; try looking up from your notes more.” is unhelpful feedback. (a) True (b) False
26. 26.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a closed question (b) an open question (c) a riddle (d) a long story
27. 27.True or false: “Gonna be late, sorry!” is a formal line. (a) True (b) False
28. 28.🗨️ Is this a good or a poor way to take feedback? “Fine. I will never try again.” (a) a poor response (b) a good response
29. 29.True or false: “Whatever, it is fine I guess.” is constructive feedback. (a) True (b) False
30. 30.True or false: “Could you explain step 3 of the experiment again?” is a clear question. (a) False (b) True
31. 31.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
32. 32.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
33. 33.🧍 What does this signal usually show: biting your nails? (a) shows confidence (b) shows interest (c) shows boredom (d) shows nervousness
34. 34.Which of these is an unhelpful feedback habit? (a) being kind and honest (b) starting with a positive (c) talking about the work (d) mocking the person
35. 35.True or false: “That was bad.” is unhelpful feedback. (a) False (b) True
36. 36.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
37. 37.🎤 In an interview, which tone should you use? (a) slangy and casual (b) rude and short (c) polite and formal (d) silly and loud
38. 38.👂 Good or poor listening: repeating the key point? (a) poor listening (b) good listening
39. 39.📞 Polite or rude on the phone: shouting into the phone? (a) a rude phone habit (b) a polite phone habit
40. 40.🙋 Which is the most polite way to begin a question to a teacher? (a) “Tell me now…” (b) “Oi, listen…” (c) “Hey, you!” (d) “Excuse me, ma’am, …”

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students