Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 1 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
2. 2.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) replying within a day (d) a polite greeting
3. 3.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
4. 4.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
5. 5.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
6. 6.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
7. 7.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) forgetting the file (d) short paragraphs
8. 8.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
9. 9.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
10. 10.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) forgetting the file (d) short paragraphs
11. 11.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) ALL CAPITAL LETTERS (d) replying within a day
12. 12.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
14. 14.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
15. 15.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a clear subject line (d) emojis to a principal
16. 16.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
17. 17.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) a polite greeting (d) no subject line
18. 18.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
21. 21.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) forgetting the file (d) emojis to a principal
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
24. 24.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a silly email ID
25. 25.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
27. 27.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) a polite greeting (d) short paragraphs
28. 28.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) short paragraphs (d) one huge paragraph
29. 29.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) ALL CAPITAL LETTERS (d) checking spelling
30. 30.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
31. 31.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
32. 32.Which of these is a good email habit? (a) no name at the end (b) a clear subject line (c) one huge paragraph (d) a silly email ID
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) emojis to a principal (d) signing with your name
35. 35.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
36. 36.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
37. 37.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
38. 38.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
39. 39.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
40. 40.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) replying within a day (d) emojis to a principal

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