Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 2 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
3. 3.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) replying within a day (d) emojis to a principal
4. 4.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
5. 5.Which of these is a good email habit? (a) a sensible email ID (b) text-message spelling (c) no subject line (d) forgetting the file
6. 6.Which of these is a good email habit? (a) no subject line (b) naming the attachment (c) one huge paragraph (d) ALL CAPITAL LETTERS
7. 7.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
8. 8.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) emojis to a principal (d) signing with your name
9. 9.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
10. 10.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) naming the attachment (d) a clear subject line
11. 11.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
12. 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
13. 13.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) forgetting the file (d) replying within a day
14. 14.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
15. 15.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
16. 16.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
17. 17.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
18. 18.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) a sensible email ID (d) ALL CAPITAL LETTERS
19. 19.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) text-message spelling (d) short paragraphs
20. 20.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
21. 21.Which of these is a good email habit? (a) signing with your name (b) text-message spelling (c) a silly email ID (d) no name at the end
22. 22.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
23. 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
24. 24.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
25. 25.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) emojis to a principal (d) checking spelling
26. 26.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) emojis to a principal (d) no name at the end
27. 27.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) a clear subject line (d) no name at the end
28. 28.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) a polite greeting (d) no subject line
29. 29.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) signing with your name (d) short paragraphs
30. 30.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
32. 32.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) no name at the end (d) forgetting the file
33. 33.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
34. 34.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
35. 35.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
36. 36.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) signing with your name (d) ALL CAPITAL LETTERS
38. 38.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
39. 39.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
40. 40.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit

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