Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 10 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
2. 2.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) no name at the end (d) a sensible email ID
3. 3.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
4. 4.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
5. 5.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
8. 8.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
9. 9.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) short paragraphs (d) checking spelling
10. 10.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
11. 11.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
12. 12.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
13. 13.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
14. 14.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) text-message spelling (d) short paragraphs
15. 15.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) text-message spelling (d) ALL CAPITAL LETTERS
16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) forgetting the file (d) ALL CAPITAL LETTERS
17. 17.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
19. 19.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
20. 20.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
21. 21.Which of these is a good email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) no subject line (d) no name at the end
22. 22.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
23. 23.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
24. 24.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
26. 26.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
27. 27.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
29. 29.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
30. 30.Which of these is a good email habit? (a) short paragraphs (b) forgetting the file (c) no subject line (d) no name at the end
31. 31.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
32. 32.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
33. 33.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
35. 35.Which of these is a good email habit? (a) a polite greeting (b) no subject line (c) a silly email ID (d) forgetting the file
36. 36.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
37. 37.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
38. 38.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
39. 39.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
40. 40.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) a polite greeting (d) ALL CAPITAL LETTERS

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students