Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 11 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) one huge paragraph (d) naming the attachment
2. 2.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
3. 3.Which of these is a good email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) no subject line (d) a silly email ID
4. 4.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
6. 6.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) checking spelling (d) naming the attachment
7. 7.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
8. 8.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
10. 10.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
11. 11.Which of these is a good email habit? (a) a polite greeting (b) text-message spelling (c) one huge paragraph (d) no subject line
12. 12.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
13. 13.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
14. 14.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
16. 16.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) no subject line (d) naming the attachment
17. 17.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) replying within a day (d) no subject line
18. 18.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
19. 19.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) a sensible email ID (d) text-message spelling
20. 20.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
21. 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
22. 22.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
23. 23.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) emojis to a principal (d) no subject line
24. 24.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) short paragraphs (d) text-message spelling
26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) a silly email ID (d) a clear subject line
27. 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) naming the attachment (d) a polite greeting
28. 28.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
29. 29.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
30. 30.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
31. 31.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
32. 32.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
33. 33.Which of these is a good email habit? (a) a silly email ID (b) signing with your name (c) forgetting the file (d) one huge paragraph
34. 34.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) one huge paragraph (d) signing with your name
35. 35.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
36. 36.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
37. 37.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) emojis to a principal (d) no subject line
38. 38.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
40. 40.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line

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