Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 100 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) text-message spelling (d) replying within a day
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
4. 4.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) a silly email ID (d) naming the attachment
6. 6.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off
7. 7.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
8. 8.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
9. 9.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) emojis to a principal (d) a sensible email ID
10. 10.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
11. 11.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
12. 12.Which of these is a poor email habit? (a) no subject line (b) a polite greeting (c) a clear subject line (d) a sensible email ID
13. 13.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
16. 16.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
17. 17.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) one huge paragraph (d) replying within a day
18. 18.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) no name at the end (d) short paragraphs
19. 19.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
20. 20.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) naming the attachment (d) no subject line
21. 21.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
22. 22.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
23. 23.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) one huge paragraph (d) a polite greeting
24. 24.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) signing with your name (d) forgetting the file
25. 25.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
26. 26.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
27. 27.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
28. 28.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
29. 29.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a silly email ID (d) no subject line
30. 30.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
31. 31.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
32. 32.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) a silly email ID (d) text-message spelling
34. 34.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
35. 35.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
37. 37.Which of these is a poor email habit? (a) a clear subject line (b) a silly email ID (c) a sensible email ID (d) naming the attachment
38. 38.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) short paragraphs (d) no name at the end
39. 39.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) signing with your name (d) a silly email ID
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details

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