Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 101 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) replying within a day (d) emojis to a principal
2. 2.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
3. 3.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) a polite greeting (d) forgetting the file
4. 4.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
5. 5.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
6. 6.Which of these is a poor email habit? (a) emojis to a principal (b) naming the attachment (c) short paragraphs (d) a clear subject line
7. 7.Which of these is a poor email habit? (a) short paragraphs (b) text-message spelling (c) a sensible email ID (d) signing with your name
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
9. 9.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) checking spelling (d) short paragraphs
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) checking spelling (d) one huge paragraph
11. 11.Which of these is a good email habit? (a) a silly email ID (b) short paragraphs (c) one huge paragraph (d) no subject line
12. 12.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
13. 13.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
14. 14.Which of these is a good email habit? (a) signing with your name (b) no name at the end (c) forgetting the file (d) emojis to a principal
15. 15.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) ALL CAPITAL LETTERS (d) signing with your name
16. 16.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
17. 17.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
18. 18.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
20. 20.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
21. 21.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) signing with your name (d) forgetting the file
22. 22.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
23. 23.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
24. 24.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) a silly email ID (d) emojis to a principal
25. 25.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
26. 26.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
28. 28.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
29. 29.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
31. 31.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) no name at the end (d) replying within a day
33. 33.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
34. 34.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
35. 35.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
36. 36.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
37. 37.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
38. 38.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
39. 39.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) a clear subject line (d) emojis to a principal
40. 40.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) replying within a day (d) ALL CAPITAL LETTERS

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