Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 102 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
2. 2.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
3. 3.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
5. 5.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) text-message spelling (d) short paragraphs
6. 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) checking spelling (d) no subject line
7. 7.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) signing with your name
8. 8.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
9. 9.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
10. 10.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
11. 11.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
12. 12.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
14. 14.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) one huge paragraph (d) a clear subject line
15. 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) one huge paragraph (d) naming the attachment
16. 16.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
17. 17.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) naming the attachment (d) one huge paragraph
18. 18.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
19. 19.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
20. 20.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
21. 21.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) ALL CAPITAL LETTERS (d) a clear subject line
22. 22.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) a sensible email ID (d) naming the attachment
23. 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
24. 24.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
25. 25.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) signing with your name (d) ALL CAPITAL LETTERS
26. 26.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
28. 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
29. 29.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
31. 31.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
32. 32.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
33. 33.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
34. 34.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
35. 35.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) checking spelling (d) text-message spelling
36. 36.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
37. 37.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
38. 38.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) naming the attachment (d) emojis to a principal
39. 39.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
40. 40.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) no name at the end (d) a clear subject line

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