Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 103 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) a polite greeting (d) no subject line
2. 2.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
3. 3.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
4. 4.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
5. 5.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) forgetting the file (d) text-message spelling
6. 6.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) replying within a day (d) text-message spelling
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
8. 8.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) naming the attachment (d) text-message spelling
9. 9.Which of these is a good email habit? (a) signing with your name (b) no subject line (c) one huge paragraph (d) ALL CAPITAL LETTERS
10. 10.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
12. 12.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) no name at the end (d) signing with your name
13. 13.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
14. 14.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) emojis to a principal
15. 15.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
16. 16.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
17. 17.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
18. 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
20. 20.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
21. 21.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
22. 22.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
23. 23.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
24. 24.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
25. 25.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) a polite greeting (d) short paragraphs
26. 26.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
28. 28.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
29. 29.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
30. 30.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
31. 31.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
32. 32.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
34. 34.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
35. 35.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) a sensible email ID (d) ALL CAPITAL LETTERS
36. 36.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
37. 37.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) text-message spelling (d) a sensible email ID
38. 38.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) one huge paragraph (d) a polite greeting
39. 39.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
40. 40.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a silly email ID

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