Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) replying within a day (d) one huge paragraph
- 2.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 3.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 4.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 5.Which of these is a good email habit? (a) no name at the end (b) a clear subject line (c) no subject line (d) one huge paragraph
- 6.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) no subject line (d) signing with your name
- 7.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 8.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 9.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 10.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) a sensible email ID (d) short paragraphs
- 11.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
- 12.Which of these is a good email habit? (a) short paragraphs (b) one huge paragraph (c) no subject line (d) ALL CAPITAL LETTERS
- 13.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) a clear subject line (d) a silly email ID
- 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a polite greeting (d) forgetting the file
- 15.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 16.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 17.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) no subject line (d) no name at the end
- 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 19.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
- 20.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 21.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
- 22.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 23.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 24.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 25.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 26.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 28.Which of these is a poor email habit? (a) a polite greeting (b) one huge paragraph (c) a sensible email ID (d) replying within a day
- 29.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a clear subject line
- 30.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
- 31.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) naming the attachment (d) one huge paragraph
- 32.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) a clear subject line (d) emojis to a principal
- 33.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 34.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 35.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) a polite greeting (d) signing with your name
- 36.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
- 37.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
- 38.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) emojis to a principal (d) a sensible email ID
- 39.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 40.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
Answer key
- one huge paragraph
- the sign-off
- the sign-off
- the details
- a clear subject line
- no subject line
- the greeting
- a good email habit
- the main message
- ALL CAPITAL LETTERS
- sum up the email
- short paragraphs
- a silly email ID
- a polite greeting
- the subject line
- the details
- short paragraphs
- the subject line
- one based on your name
- a poor email habit
- formally and briefly
- a polite thank-you line
- the greeting
- a good email habit
- the sign-off
- the greeting
- a polite thank-you line
- one huge paragraph
- ALL CAPITAL LETTERS
- the subject line
- naming the attachment
- emojis to a principal
- a good email habit
- a poor email habit
- no subject line
- the subject line
- that a file is attached
- emojis to a principal
- the greeting
- a good email habit
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