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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 106 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) replying within a day (d) one huge paragraph
  2. 2.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  3. 3.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  4. 4.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  5. 5.Which of these is a good email habit? (a) no name at the end (b) a clear subject line (c) no subject line (d) one huge paragraph
  6. 6.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) no subject line (d) signing with your name
  7. 7.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  8. 8.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  9. 9.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  10. 10.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) a sensible email ID (d) short paragraphs
  11. 11.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
  12. 12.Which of these is a good email habit? (a) short paragraphs (b) one huge paragraph (c) no subject line (d) ALL CAPITAL LETTERS
  13. 13.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) a clear subject line (d) a silly email ID
  14. 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a polite greeting (d) forgetting the file
  15. 15.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  16. 16.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  17. 17.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) no subject line (d) no name at the end
  18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  19. 19.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
  20. 20.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  21. 21.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
  22. 22.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  23. 23.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  24. 24.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  25. 25.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  26. 26.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  27. 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  28. 28.Which of these is a poor email habit? (a) a polite greeting (b) one huge paragraph (c) a sensible email ID (d) replying within a day
  29. 29.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a clear subject line
  30. 30.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  31. 31.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) naming the attachment (d) one huge paragraph
  32. 32.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) a clear subject line (d) emojis to a principal
  33. 33.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  34. 34.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  35. 35.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) a polite greeting (d) signing with your name
  36. 36.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  37. 37.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
  38. 38.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) emojis to a principal (d) a sensible email ID
  39. 39.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  40. 40.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit

Answer key

  1. one huge paragraph
  2. the sign-off
  3. the sign-off
  4. the details
  5. a clear subject line
  6. no subject line
  7. the greeting
  8. a good email habit
  9. the main message
  10. ALL CAPITAL LETTERS
  11. sum up the email
  12. short paragraphs
  13. a silly email ID
  14. a polite greeting
  15. the subject line
  16. the details
  17. short paragraphs
  18. the subject line
  19. one based on your name
  20. a poor email habit
  21. formally and briefly
  22. a polite thank-you line
  23. the greeting
  24. a good email habit
  25. the sign-off
  26. the greeting
  27. a polite thank-you line
  28. one huge paragraph
  29. ALL CAPITAL LETTERS
  30. the subject line
  31. naming the attachment
  32. emojis to a principal
  33. a good email habit
  34. a poor email habit
  35. no subject line
  36. the subject line
  37. that a file is attached
  38. emojis to a principal
  39. the greeting
  40. a good email habit

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