Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 107 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
2. 2.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
3. 3.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
4. 4.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
5. 5.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
6. 6.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
7. 7.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a poor email habit? (a) a polite greeting (b) no name at the end (c) signing with your name (d) a sensible email ID
9. 9.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
10. 10.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) checking spelling (d) one huge paragraph
12. 12.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) no name at the end (d) emojis to a principal
13. 13.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
14. 14.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
16. 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
17. 17.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) one huge paragraph (d) text-message spelling
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
19. 19.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) one huge paragraph (d) a clear subject line
20. 20.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
21. 21.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) replying within a day (d) one huge paragraph
22. 22.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
23. 23.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
25. 25.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
26. 26.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) signing with your name (d) a polite greeting
27. 27.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) a clear subject line (d) replying within a day
29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) short paragraphs (d) no subject line
30. 30.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
31. 31.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) no name at the end (d) a sensible email ID
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
33. 33.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
35. 35.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) naming the attachment (d) emojis to a principal
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
37. 37.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) forgetting the file (d) replying within a day
38. 38.Which of these is a poor email habit? (a) a clear subject line (b) a silly email ID (c) a sensible email ID (d) naming the attachment
39. 39.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
40. 40.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off

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