Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 108 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) short paragraphs (d) naming the attachment
2. 2.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
3. 3.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
5. 5.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
6. 6.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) a clear subject line (d) no subject line
7. 7.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) no subject line (d) a sensible email ID
8. 8.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
10. 10.Which of these is a good email habit? (a) emojis to a principal (b) a polite greeting (c) a silly email ID (d) no name at the end
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
12. 12.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) one huge paragraph (d) ALL CAPITAL LETTERS
13. 13.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
14. 14.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
15. 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) a sensible email ID (d) ALL CAPITAL LETTERS
17. 17.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
18. 18.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
20. 20.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
21. 21.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
22. 22.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
23. 23.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
25. 25.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) checking spelling (d) a silly email ID
26. 26.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
28. 28.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
29. 29.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) a sensible email ID (d) a silly email ID
30. 30.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) a silly email ID (d) checking spelling
31. 31.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
32. 32.Which of these is a poor email habit? (a) naming the attachment (b) a silly email ID (c) a polite greeting (d) a clear subject line
33. 33.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
34. 34.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) forgetting the file (d) signing with your name
35. 35.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
36. 36.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) replying within a day (d) one huge paragraph
37. 37.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
38. 38.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
39. 39.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
40. 40.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting

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