Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 109 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) a polite greeting (d) forgetting the file
2. 2.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) one huge paragraph (d) signing with your name
3. 3.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
4. 4.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) ALL CAPITAL LETTERS (d) naming the attachment
5. 5.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) a polite greeting (d) a clear subject line
6. 6.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
7. 7.Which of these is a good email habit? (a) no name at the end (b) replying within a day (c) no subject line (d) emojis to a principal
8. 8.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
9. 9.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
10. 10.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) checking spelling (d) one huge paragraph
11. 11.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
12. 12.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
13. 13.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
15. 15.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
17. 17.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) one huge paragraph (d) checking spelling
18. 18.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) naming the attachment (d) no name at the end
19. 19.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) one huge paragraph (d) a sensible email ID
21. 21.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) ALL CAPITAL LETTERS (d) a polite greeting
22. 22.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
23. 23.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
24. 24.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
25. 25.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) no name at the end (d) text-message spelling
26. 26.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) naming the attachment (d) replying within a day
27. 27.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
28. 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
29. 29.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
30. 30.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
31. 31.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
32. 32.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
34. 34.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) naming the attachment (d) no subject line
35. 35.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
36. 36.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
37. 37.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
38. 38.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) a clear subject line (d) emojis to a principal
39. 39.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) a polite greeting (d) short paragraphs
40. 40.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message

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