Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 110 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) no name at the end (d) a clear subject line
2. 2.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
3. 3.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
4. 4.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) emojis to a principal (d) a clear subject line
5. 5.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
7. 7.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
8. 8.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) ALL CAPITAL LETTERS (d) checking spelling
9. 9.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) one huge paragraph (d) signing with your name
10. 10.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
11. 11.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
12. 12.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a sensible email ID (d) no name at the end
13. 13.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
14. 14.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
15. 15.Which of these is a good email habit? (a) naming the attachment (b) no name at the end (c) one huge paragraph (d) forgetting the file
16. 16.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
17. 17.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
18. 18.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a clear subject line (d) short paragraphs
19. 19.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
20. 20.Which of these is a poor email habit? (a) a clear subject line (b) no name at the end (c) replying within a day (d) short paragraphs
21. 21.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
22. 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) replying within a day (d) text-message spelling
24. 24.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
25. 25.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) a clear subject line (d) replying within a day
26. 26.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no name at the end (d) checking spelling
27. 27.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
29. 29.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
30. 30.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
32. 32.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
33. 33.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) checking spelling (d) no name at the end
34. 34.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
35. 35.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) no name at the end (d) replying within a day
37. 37.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
38. 38.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) forgetting the file
39. 39.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
40. 40.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname

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