Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 12 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
6. 6.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
7. 7.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
8. 8.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
9. 9.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) text-message spelling (d) a clear subject line
10. 10.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
11. 11.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
12. 12.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) ALL CAPITAL LETTERS (d) no subject line
13. 13.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
14. 14.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) a silly email ID (d) naming the attachment
15. 15.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
16. 16.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
17. 17.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
18. 18.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
20. 20.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
21. 21.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) forgetting the file (d) text-message spelling
23. 23.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
24. 24.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
25. 25.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) a polite greeting (d) one huge paragraph
26. 26.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
27. 27.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
28. 28.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) no subject line (d) replying within a day
29. 29.Which of these is a poor email habit? (a) a polite greeting (b) forgetting the file (c) signing with your name (d) a clear subject line
30. 30.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
32. 32.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
34. 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
35. 35.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a clear subject line (d) replying within a day
36. 36.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) ALL CAPITAL LETTERS (d) one huge paragraph
37. 37.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) emojis to a principal (d) a sensible email ID
38. 38.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) checking spelling (d) text-message spelling
39. 39.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
40. 40.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit

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