Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a clear subject line (d) naming the attachment
- 2.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 3.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
- 4.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 5.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 6.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) replying within a day (d) ALL CAPITAL LETTERS
- 7.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 8.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) a polite greeting (d) emojis to a principal
- 9.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 10.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 11.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 12.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
- 13.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a polite greeting (d) forgetting the file
- 14.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 15.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
- 16.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 17.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
- 18.Which of these is a good email habit? (a) naming the attachment (b) forgetting the file (c) a silly email ID (d) ALL CAPITAL LETTERS
- 19.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) no name at the end (d) signing with your name
- 20.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 21.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) a silly email ID (d) text-message spelling
- 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 23.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) a sensible email ID (d) no subject line
- 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 25.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 26.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) forgetting the file (d) signing with your name
- 27.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
- 28.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 29.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
- 30.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 31.Which of these is a good email habit? (a) checking spelling (b) no name at the end (c) forgetting the file (d) ALL CAPITAL LETTERS
- 32.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 33.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 34.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 35.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 36.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 37.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 38.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) naming the attachment (d) short paragraphs
- 39.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 40.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) naming the attachment (d) no name at the end
Answer key
- ALL CAPITAL LETTERS
- a good email habit
- read it once more
- the greeting
- a poor email habit
- replying within a day
- the sign-off
- emojis to a principal
- a good email habit
- the sign-off
- why you are writing
- that a file is attached
- a polite greeting
- a polite thank-you line
- one based on your name
- a poor email habit
- the subject line
- naming the attachment
- no name at the end
- a good email habit
- short paragraphs
- the subject line
- no subject line
- the subject line
- a good email habit
- signing with your name
- after a few working days
- a polite thank-you line
- why you are writing
- the subject line
- checking spelling
- the main message
- a good email habit
- the greeting
- the subject line
- the greeting
- the details
- no subject line
- a good email habit
- no name at the end
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