Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) signing with your name (d) a silly email ID
- 2.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
- 3.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) a silly email ID (d) text-message spelling
- 4.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
- 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 6.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) replying within a day (d) forgetting the file
- 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 8.Which of these is a good email habit? (a) no subject line (b) replying within a day (c) a silly email ID (d) ALL CAPITAL LETTERS
- 9.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 10.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) emojis to a principal (d) a sensible email ID
- 11.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) a polite greeting (d) text-message spelling
- 12.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
- 13.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) no subject line (d) a clear subject line
- 14.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 15.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) ALL CAPITAL LETTERS (d) a sensible email ID
- 16.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 17.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 18.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
- 19.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 21.Which of these is a good email habit? (a) no name at the end (b) naming the attachment (c) no subject line (d) emojis to a principal
- 22.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 23.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 24.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 25.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
- 26.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 27.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 28.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) forgetting the file (d) emojis to a principal
- 29.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 30.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 31.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) checking spelling (d) replying within a day
- 32.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) no name at the end (d) naming the attachment
- 33.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 34.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 36.Which of these is a good email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) text-message spelling (d) no subject line
- 37.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) a polite greeting (d) a sensible email ID
- 38.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 39.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) a clear subject line (d) one huge paragraph
- 40.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
Answer key
- signing with your name
- the subject line
- naming the attachment
- that a file is attached
- the sign-off
- replying within a day
- the subject line
- replying within a day
- a poor email habit
- emojis to a principal
- text-message spelling
- formally and briefly
- a clear subject line
- why you are writing
- ALL CAPITAL LETTERS
- a good email habit
- the sign-off
- one based on your name
- the main message
- the sign-off
- naming the attachment
- a good email habit
- a poor email habit
- the greeting
- sum up the email
- a good email habit
- a polite thank-you line
- a polite greeting
- a good email habit
- the details
- no name at the end
- no name at the end
- why you are writing
- the subject line
- the main message
- short paragraphs
- no subject line
- the greeting
- one huge paragraph
- the details
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