Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 115 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) no subject line (d) checking spelling
2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
3. 3.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
4. 4.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
5. 5.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
8. 8.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
9. 9.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
10. 10.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
11. 11.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) one huge paragraph (d) text-message spelling
12. 12.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) a clear subject line (d) no name at the end
13. 13.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
14. 14.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
15. 15.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) naming the attachment (d) no name at the end
16. 16.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
17. 17.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
18. 18.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
19. 19.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) a sensible email ID (d) emojis to a principal
20. 20.Which of these is a poor email habit? (a) one huge paragraph (b) signing with your name (c) short paragraphs (d) a sensible email ID
21. 21.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
22. 22.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
23. 23.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no subject line (d) short paragraphs
24. 24.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) a sensible email ID (d) ALL CAPITAL LETTERS
27. 27.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
29. 29.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
30. 30.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
31. 31.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) a silly email ID (d) one huge paragraph
32. 32.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) naming the attachment (d) a sensible email ID
33. 33.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
34. 34.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
35. 35.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
36. 36.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) a silly email ID (d) short paragraphs
37. 37.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
38. 38.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) replying within a day (d) a silly email ID
39. 39.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) no subject line (d) one huge paragraph
40. 40.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) no subject line (d) ALL CAPITAL LETTERS

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