Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 116 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) checking spelling (d) short paragraphs
2. 2.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) a sensible email ID (d) a silly email ID
3. 3.Which of these is a poor email habit? (a) emojis to a principal (b) naming the attachment (c) a sensible email ID (d) replying within a day
4. 4.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
5. 5.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
6. 6.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
7. 7.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
8. 8.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
9. 9.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
10. 10.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
11. 11.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) naming the attachment (d) a silly email ID
12. 12.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
13. 13.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) one huge paragraph (d) text-message spelling
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) no subject line (d) no name at the end
15. 15.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
17. 17.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) a sensible email ID (d) a clear subject line
18. 18.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) short paragraphs (d) signing with your name
19. 19.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) no subject line (d) no name at the end
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
22. 22.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
23. 23.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
24. 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
25. 25.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
26. 26.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) a sensible email ID (d) one huge paragraph
27. 27.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
29. 29.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
30. 30.Which of these is a poor email habit? (a) no name at the end (b) replying within a day (c) a sensible email ID (d) a clear subject line
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
32. 32.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
33. 33.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) emojis to a principal (d) replying within a day
34. 34.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
35. 35.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
36. 36.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
37. 37.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
38. 38.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
39. 39.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
40. 40.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) a sensible email ID (d) short paragraphs

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