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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 117 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) no subject line (d) emojis to a principal
  2. 2.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  3. 3.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) no name at the end (d) ALL CAPITAL LETTERS
  4. 4.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
  5. 5.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) no subject line (d) checking spelling
  6. 6.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
  7. 7.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
  8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  9. 9.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) no subject line (d) signing with your name
  10. 10.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) no subject line (d) a polite greeting
  12. 12.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  15. 15.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  16. 16.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  17. 17.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
  18. 18.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
  19. 19.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  20. 20.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  21. 21.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  22. 22.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  23. 23.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  24. 24.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  25. 25.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a sensible email ID
  26. 26.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) a clear subject line (d) ALL CAPITAL LETTERS
  27. 27.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
  28. 28.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  29. 29.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) no name at the end (d) a silly email ID
  30. 30.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  31. 31.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  32. 32.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  33. 33.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) short paragraphs (d) no subject line
  34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) a silly email ID (d) emojis to a principal
  35. 35.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  36. 36.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) signing with your name (d) a polite greeting
  37. 37.Which of these is a good email habit? (a) replying within a day (b) forgetting the file (c) emojis to a principal (d) ALL CAPITAL LETTERS
  38. 38.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) replying within a day (d) no name at the end
  39. 39.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) replying within a day (d) emojis to a principal
  40. 40.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) a silly email ID (d) a sensible email ID

Answer key

  1. signing with your name
  2. the greeting
  3. naming the attachment
  4. one based on your name
  5. no subject line
  6. sum up the email
  7. that a file is attached
  8. the main message
  9. no subject line
  10. the subject line
  11. a polite greeting
  12. the subject line
  13. the subject line
  14. the subject line
  15. a good email habit
  16. the sign-off
  17. the subject line
  18. read it once more
  19. a poor email habit
  20. the greeting
  21. the sign-off
  22. the subject line
  23. the sign-off
  24. a poor email habit
  25. a sensible email ID
  26. ALL CAPITAL LETTERS
  27. formally and briefly
  28. why you are writing
  29. signing with your name
  30. a poor email habit
  31. the details
  32. a good email habit
  33. short paragraphs
  34. naming the attachment
  35. a good email habit
  36. ALL CAPITAL LETTERS
  37. replying within a day
  38. replying within a day
  39. emojis to a principal
  40. a sensible email ID

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