Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) no subject line (d) emojis to a principal
- 2.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 3.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) no name at the end (d) ALL CAPITAL LETTERS
- 4.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
- 5.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) no subject line (d) checking spelling
- 6.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
- 7.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
- 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 9.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) no subject line (d) signing with your name
- 10.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 11.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) no subject line (d) a polite greeting
- 12.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
- 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 15.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 16.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 17.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
- 18.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
- 19.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 20.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 21.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 22.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 23.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 24.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 25.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a sensible email ID
- 26.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) a clear subject line (d) ALL CAPITAL LETTERS
- 27.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
- 28.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 29.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) no name at the end (d) a silly email ID
- 30.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 31.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 32.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 33.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) short paragraphs (d) no subject line
- 34.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) a silly email ID (d) emojis to a principal
- 35.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 36.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) signing with your name (d) a polite greeting
- 37.Which of these is a good email habit? (a) replying within a day (b) forgetting the file (c) emojis to a principal (d) ALL CAPITAL LETTERS
- 38.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) replying within a day (d) no name at the end
- 39.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) replying within a day (d) emojis to a principal
- 40.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) a silly email ID (d) a sensible email ID
Answer key
- signing with your name
- the greeting
- naming the attachment
- one based on your name
- no subject line
- sum up the email
- that a file is attached
- the main message
- no subject line
- the subject line
- a polite greeting
- the subject line
- the subject line
- the subject line
- a good email habit
- the sign-off
- the subject line
- read it once more
- a poor email habit
- the greeting
- the sign-off
- the subject line
- the sign-off
- a poor email habit
- a sensible email ID
- ALL CAPITAL LETTERS
- formally and briefly
- why you are writing
- signing with your name
- a poor email habit
- the details
- a good email habit
- short paragraphs
- naming the attachment
- a good email habit
- ALL CAPITAL LETTERS
- replying within a day
- replying within a day
- emojis to a principal
- a sensible email ID
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