Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) emojis to a principal (d) ALL CAPITAL LETTERS
- 2.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 3.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 4.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) one huge paragraph (d) ALL CAPITAL LETTERS
- 5.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 6.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 7.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) forgetting the file (d) signing with your name
- 8.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 9.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
- 10.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
- 11.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 12.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 13.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
- 14.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 15.Which of these is a good email habit? (a) signing with your name (b) no subject line (c) a silly email ID (d) no name at the end
- 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 17.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) one huge paragraph (d) replying within a day
- 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 19.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 20.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
- 21.Which of these is a good email habit? (a) naming the attachment (b) forgetting the file (c) no subject line (d) text-message spelling
- 22.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 23.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 24.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
- 25.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 26.Which of these is a poor email habit? (a) one huge paragraph (b) signing with your name (c) a polite greeting (d) short paragraphs
- 27.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 28.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) emojis to a principal (d) short paragraphs
- 29.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) a sensible email ID (d) no name at the end
- 30.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) signing with your name (d) naming the attachment
- 31.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
- 32.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) replying within a day (d) no name at the end
- 33.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 34.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 35.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) a polite greeting (d) text-message spelling
- 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 37.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 39.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) a sensible email ID (d) short paragraphs
- 40.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) ALL CAPITAL LETTERS (d) checking spelling
Answer key
- a polite greeting
- a poor email habit
- a good email habit
- signing with your name
- a good email habit
- why you are writing
- forgetting the file
- a poor email habit
- formally and briefly
- one based on your name
- a poor email habit
- the greeting
- the subject line
- the greeting
- signing with your name
- the subject line
- one huge paragraph
- the main message
- a good email habit
- that a file is attached
- naming the attachment
- a good email habit
- a good email habit
- the subject line
- the sign-off
- one huge paragraph
- the subject line
- short paragraphs
- no name at the end
- a silly email ID
- read it once more
- replying within a day
- a polite thank-you line
- the details
- a polite greeting
- the sign-off
- a poor email habit
- the subject line
- emojis to a principal
- checking spelling
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