Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 119 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) a polite greeting (d) emojis to a principal
2. 2.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
4. 4.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
5. 5.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) ALL CAPITAL LETTERS (d) a clear subject line
6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
8. 8.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
9. 9.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
10. 10.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
11. 11.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
12. 12.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
13. 13.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
14. 14.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
15. 15.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
16. 16.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) no subject line (d) emojis to a principal
17. 17.Which of these is a good email habit? (a) one huge paragraph (b) replying within a day (c) forgetting the file (d) emojis to a principal
18. 18.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
19. 19.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) checking spelling (d) no name at the end
20. 20.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) no name at the end (d) a sensible email ID
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
22. 22.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
23. 23.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
24. 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
25. 25.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) a clear subject line (d) one huge paragraph
26. 26.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
27. 27.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
28. 28.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
30. 30.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
31. 31.Which of these is a good email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) no subject line (d) emojis to a principal
32. 32.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
33. 33.Which of these is a poor email habit? (a) checking spelling (b) no subject line (c) replying within a day (d) a sensible email ID
34. 34.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
35. 35.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
36. 36.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) replying within a day (d) forgetting the file
37. 37.Which of these is a good email habit? (a) no subject line (b) signing with your name (c) no name at the end (d) text-message spelling
38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
40. 40.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) text-message spelling (d) forgetting the file

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