Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 120 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) replying within a day (d) text-message spelling
2. 2.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) naming the attachment (d) a sensible email ID
3. 3.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) a clear subject line (d) ALL CAPITAL LETTERS
4. 4.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
6. 6.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) ALL CAPITAL LETTERS (d) replying within a day
8. 8.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
9. 9.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) emojis to a principal (d) checking spelling
10. 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
11. 11.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
12. 12.Which of these is a good email habit? (a) a sensible email ID (b) no subject line (c) forgetting the file (d) one huge paragraph
13. 13.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
14. 14.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
16. 16.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) a polite greeting (d) short paragraphs
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
18. 18.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) text-message spelling (d) a sensible email ID
19. 19.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
21. 21.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) text-message spelling (d) replying within a day
22. 22.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
23. 23.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
24. 24.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) ALL CAPITAL LETTERS (d) forgetting the file
25. 25.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
27. 27.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) forgetting the file (d) a polite greeting
28. 28.Which of these is a poor email habit? (a) emojis to a principal (b) signing with your name (c) naming the attachment (d) checking spelling
29. 29.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
30. 30.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
31. 31.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
32. 32.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) a clear subject line (d) short paragraphs
33. 33.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) text-message spelling (d) short paragraphs
34. 34.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
35. 35.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) ALL CAPITAL LETTERS (d) naming the attachment
36. 36.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) naming the attachment (d) a sensible email ID
37. 37.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
39. 39.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
40. 40.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name

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