Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 13 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
2. 2.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
3. 3.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
4. 4.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) no name at the end (d) a silly email ID
5. 5.Which of these is a good email habit? (a) a polite greeting (b) a silly email ID (c) ALL CAPITAL LETTERS (d) emojis to a principal
6. 6.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
7. 7.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
10. 10.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
11. 11.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
12. 12.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) a sensible email ID (d) a silly email ID
13. 13.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
14. 14.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
15. 15.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) short paragraphs (d) a silly email ID
16. 16.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
18. 18.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
20. 20.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
21. 21.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) short paragraphs (d) a sensible email ID
22. 22.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) text-message spelling (d) a polite greeting
23. 23.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) signing with your name (d) naming the attachment
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
25. 25.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a clear subject line (d) one huge paragraph
26. 26.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
28. 28.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
29. 29.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
30. 30.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
32. 32.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
33. 33.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
34. 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) text-message spelling (d) no subject line
35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
36. 36.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
37. 37.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
39. 39.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) no name at the end (d) ALL CAPITAL LETTERS
40. 40.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) replying within a day (d) naming the attachment

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