Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 121 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) checking spelling (b) forgetting the file (c) emojis to a principal (d) one huge paragraph
2. 2.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a polite greeting (d) no subject line
3. 3.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) emojis to a principal (d) a polite greeting
4. 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
5. 5.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) a polite greeting (d) ALL CAPITAL LETTERS
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no name at the end (d) signing with your name
8. 8.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) forgetting the file (d) a sensible email ID
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
10. 10.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
11. 11.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
12. 12.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
13. 13.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
15. 15.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) naming the attachment (d) replying within a day
16. 16.Which of these is a good email habit? (a) replying within a day (b) forgetting the file (c) no name at the end (d) one huge paragraph
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
18. 18.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) one huge paragraph (d) naming the attachment
19. 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) replying within a day (d) checking spelling
20. 20.Which of these is a poor email habit? (a) a polite greeting (b) emojis to a principal (c) short paragraphs (d) a sensible email ID
21. 21.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) one huge paragraph (d) text-message spelling
23. 23.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
24. 24.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
25. 25.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
26. 26.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
27. 27.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) emojis to a principal (d) no name at the end
28. 28.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
29. 29.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
30. 30.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
31. 31.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a sensible email ID (d) no name at the end
33. 33.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a clear subject line (d) forgetting the file
34. 34.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
35. 35.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) no name at the end (d) emojis to a principal
36. 36.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
37. 37.Which of these is a poor email habit? (a) short paragraphs (b) a silly email ID (c) signing with your name (d) replying within a day
38. 38.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
39. 39.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) forgetting the file (d) one huge paragraph
40. 40.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit

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