Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) forgetting the file (d) short paragraphs
- 2.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) a polite greeting (d) short paragraphs
- 3.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 4.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) short paragraphs (d) ALL CAPITAL LETTERS
- 5.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 6.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 7.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 8.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) a clear subject line (d) replying within a day
- 9.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 10.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) forgetting the file (d) a polite greeting
- 11.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 12.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
- 13.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 14.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 15.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 16.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) a clear subject line (d) emojis to a principal
- 17.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 18.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 19.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) signing with your name (d) no subject line
- 20.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 21.Which of these is a good email habit? (a) one huge paragraph (b) replying within a day (c) text-message spelling (d) forgetting the file
- 22.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 23.Which of these is a good email habit? (a) a sensible email ID (b) a silly email ID (c) one huge paragraph (d) forgetting the file
- 24.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 25.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 26.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) naming the attachment (d) text-message spelling
- 27.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) one huge paragraph (d) emojis to a principal
- 28.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 29.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 30.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 31.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 32.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 33.Which of these is a good email habit? (a) no subject line (b) a clear subject line (c) one huge paragraph (d) text-message spelling
- 34.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) text-message spelling (d) naming the attachment
- 35.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) a polite greeting (d) no subject line
- 36.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 37.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) emojis to a principal (d) a polite greeting
- 38.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 39.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 40.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
Answer key
- short paragraphs
- one huge paragraph
- a poor email habit
- ALL CAPITAL LETTERS
- a good email habit
- the greeting
- a poor email habit
- ALL CAPITAL LETTERS
- the sign-off
- a polite greeting
- a poor email habit
- why you are writing
- a poor email habit
- the sign-off
- a polite thank-you line
- emojis to a principal
- a good email habit
- why you are writing
- no subject line
- the sign-off
- replying within a day
- the details
- a sensible email ID
- the greeting
- the greeting
- text-message spelling
- signing with your name
- the main message
- the greeting
- the sign-off
- a good email habit
- a good email habit
- a clear subject line
- text-message spelling
- a polite greeting
- the main message
- emojis to a principal
- the greeting
- a poor email habit
- a good email habit
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