Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) a clear subject line (d) no subject line
- 2.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 4.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 5.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 6.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) replying within a day (d) text-message spelling
- 7.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) forgetting the file (d) a clear subject line
- 8.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) no subject line (d) short paragraphs
- 9.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 11.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) no subject line (d) a clear subject line
- 12.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
- 13.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 14.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) text-message spelling (d) a clear subject line
- 15.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 16.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 18.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 19.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 20.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) checking spelling (d) emojis to a principal
- 21.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 22.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
- 23.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) replying within a day (d) ALL CAPITAL LETTERS
- 24.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 25.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 26.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 28.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 29.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) replying within a day (d) naming the attachment
- 30.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
- 31.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
- 32.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 33.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
- 34.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
- 35.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) a clear subject line
- 36.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 37.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 38.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) short paragraphs (d) ALL CAPITAL LETTERS
- 39.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) one huge paragraph (d) naming the attachment
- 40.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
Answer key
- a clear subject line
- why you are writing
- a poor email habit
- the sign-off
- the sign-off
- text-message spelling
- forgetting the file
- short paragraphs
- a polite thank-you line
- the main message
- no subject line
- one based on your name
- the main message
- text-message spelling
- a poor email habit
- the sign-off
- the sign-off
- a poor email habit
- the sign-off
- checking spelling
- the subject line
- read it once more
- replying within a day
- the details
- a good email habit
- a good email habit
- a polite thank-you line
- the subject line
- no name at the end
- formally and briefly
- sum up the email
- the greeting
- after a few working days
- that a file is attached
- a silly email ID
- a poor email habit
- a good email habit
- ALL CAPITAL LETTERS
- one huge paragraph
- a poor email habit
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