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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 123 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) a clear subject line (d) no subject line
  2. 2.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  3. 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  4. 4.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  5. 5.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  6. 6.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) replying within a day (d) text-message spelling
  7. 7.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) forgetting the file (d) a clear subject line
  8. 8.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) no subject line (d) short paragraphs
  9. 9.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  10. 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  11. 11.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) no subject line (d) a clear subject line
  12. 12.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
  13. 13.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  14. 14.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) text-message spelling (d) a clear subject line
  15. 15.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  16. 16.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  18. 18.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  19. 19.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  20. 20.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) checking spelling (d) emojis to a principal
  21. 21.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  22. 22.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
  23. 23.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) replying within a day (d) ALL CAPITAL LETTERS
  24. 24.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  25. 25.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  26. 26.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  27. 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  28. 28.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  29. 29.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) replying within a day (d) naming the attachment
  30. 30.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
  31. 31.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
  32. 32.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  33. 33.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
  34. 34.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
  35. 35.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) a clear subject line
  36. 36.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  37. 37.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) short paragraphs (d) ALL CAPITAL LETTERS
  39. 39.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) one huge paragraph (d) naming the attachment
  40. 40.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit

Answer key

  1. a clear subject line
  2. why you are writing
  3. a poor email habit
  4. the sign-off
  5. the sign-off
  6. text-message spelling
  7. forgetting the file
  8. short paragraphs
  9. a polite thank-you line
  10. the main message
  11. no subject line
  12. one based on your name
  13. the main message
  14. text-message spelling
  15. a poor email habit
  16. the sign-off
  17. the sign-off
  18. a poor email habit
  19. the sign-off
  20. checking spelling
  21. the subject line
  22. read it once more
  23. replying within a day
  24. the details
  25. a good email habit
  26. a good email habit
  27. a polite thank-you line
  28. the subject line
  29. no name at the end
  30. formally and briefly
  31. sum up the email
  32. the greeting
  33. after a few working days
  34. that a file is attached
  35. a silly email ID
  36. a poor email habit
  37. a good email habit
  38. ALL CAPITAL LETTERS
  39. one huge paragraph
  40. a poor email habit

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