Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 124 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
2. 2.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
3. 3.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) a polite greeting (d) emojis to a principal
4. 4.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) ALL CAPITAL LETTERS (d) a polite greeting
5. 5.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
6. 6.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) naming the attachment (d) emojis to a principal
7. 7.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) a polite greeting (d) no subject line
8. 8.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
9. 9.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) a silly email ID (d) ALL CAPITAL LETTERS
11. 11.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) forgetting the file (d) text-message spelling
12. 12.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) ALL CAPITAL LETTERS (d) naming the attachment
13. 13.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
14. 14.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
15. 15.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) a clear subject line (d) text-message spelling
16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
17. 17.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) one huge paragraph (d) a clear subject line
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) no subject line (d) a polite greeting
20. 20.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
21. 21.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) a silly email ID (d) replying within a day
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
23. 23.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
24. 24.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
25. 25.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
26. 26.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) short paragraphs (d) one huge paragraph
27. 27.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
28. 28.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
29. 29.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
30. 30.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
31. 31.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) ALL CAPITAL LETTERS (d) checking spelling
32. 32.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) replying within a day (d) emojis to a principal
33. 33.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
35. 35.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
36. 36.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
37. 37.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) naming the attachment
38. 38.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
39. 39.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
40. 40.Which of these is a poor email habit? (a) signing with your name (b) no subject line (c) replying within a day (d) short paragraphs

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