Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 125 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
2. 2.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
3. 3.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
4. 4.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
5. 5.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
6. 6.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
7. 7.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) no subject line (d) signing with your name
8. 8.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) a clear subject line
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
10. 10.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
11. 11.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
13. 13.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) a clear subject line (d) one huge paragraph
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) a silly email ID (d) emojis to a principal
15. 15.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
16. 16.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
17. 17.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
18. 18.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
19. 19.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) emojis to a principal (d) no name at the end
20. 20.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
21. 21.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
22. 22.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
23. 23.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
24. 24.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
25. 25.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) naming the attachment (d) ALL CAPITAL LETTERS
26. 26.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
27. 27.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
28. 28.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) checking spelling (d) ALL CAPITAL LETTERS
29. 29.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
30. 30.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
31. 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
32. 32.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
33. 33.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
35. 35.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
36. 36.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
37. 37.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
38. 38.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
39. 39.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) emojis to a principal (d) a clear subject line
40. 40.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) a sensible email ID (d) forgetting the file

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