Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 126 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
2. 2.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
3. 3.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
4. 4.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
6. 6.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) no subject line (d) a silly email ID
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
8. 8.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
9. 9.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) text-message spelling (d) emojis to a principal
10. 10.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
11. 11.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
12. 12.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
14. 14.Which of these is a poor email habit? (a) text-message spelling (b) a sensible email ID (c) a polite greeting (d) checking spelling
15. 15.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
16. 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
17. 17.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
18. 18.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
21. 21.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
22. 22.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
23. 23.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
24. 24.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) a clear subject line (d) no subject line
26. 26.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) naming the attachment
27. 27.Which of these is a poor email habit? (a) no name at the end (b) a sensible email ID (c) a polite greeting (d) short paragraphs
28. 28.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
29. 29.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
30. 30.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
31. 31.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the greeting (d) the sign-off
32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) emojis to a principal (d) short paragraphs
33. 33.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) one huge paragraph (d) naming the attachment
34. 34.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
35. 35.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
36. 36.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
37. 37.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) checking spelling (d) replying within a day
38. 38.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
39. 39.Which of these is a good email habit? (a) no subject line (b) a sensible email ID (c) text-message spelling (d) no name at the end
40. 40.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) naming the attachment (d) replying within a day

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