Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 127 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
2. 2.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
3. 3.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
5. 5.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
6. 6.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
7. 7.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
9. 9.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) checking spelling (d) ALL CAPITAL LETTERS
10. 10.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
11. 11.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
12. 12.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) a clear subject line (d) a sensible email ID
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
15. 15.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) checking spelling (d) text-message spelling
16. 16.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a polite greeting (d) signing with your name
17. 17.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
19. 19.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
20. 20.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
21. 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
22. 22.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
23. 23.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
24. 24.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) ALL CAPITAL LETTERS (d) a clear subject line
25. 25.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
26. 26.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
27. 27.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
28. 28.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) short paragraphs (d) no name at the end
29. 29.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
30. 30.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
31. 31.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
32. 32.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) text-message spelling (d) no subject line
33. 33.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) checking spelling (d) text-message spelling
34. 34.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
35. 35.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
36. 36.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
37. 37.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) a sensible email ID (d) a silly email ID
38. 38.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) a polite greeting
39. 39.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
40. 40.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message

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