Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 128 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
2. 2.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
3. 3.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) signing with your name (d) forgetting the file
4. 4.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) replying within a day (d) short paragraphs
5. 5.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
6. 6.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
7. 7.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
8. 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no name at the end (d) a sensible email ID
9. 9.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
10. 10.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) no name at the end
11. 11.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) a silly email ID (d) short paragraphs
12. 12.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
13. 13.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
14. 14.Which of these is a poor email habit? (a) replying within a day (b) text-message spelling (c) a sensible email ID (d) signing with your name
15. 15.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
16. 16.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
17. 17.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
18. 18.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
19. 19.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
20. 20.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) checking spelling (d) short paragraphs
21. 21.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
22. 22.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
23. 23.Which of these is a good email habit? (a) a silly email ID (b) naming the attachment (c) text-message spelling (d) emojis to a principal
24. 24.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) replying within a day (d) a silly email ID
25. 25.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
26. 26.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
27. 27.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
28. 28.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) checking spelling (d) one huge paragraph
30. 30.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
32. 32.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
34. 34.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
35. 35.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
36. 36.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) a polite greeting (d) short paragraphs
37. 37.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
38. 38.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
40. 40.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line

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