Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 129 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) no name at the end (d) text-message spelling
2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
6. 6.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) emojis to a principal (d) a sensible email ID
8. 8.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
9. 9.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) replying within a day (d) a clear subject line
10. 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
11. 11.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) a silly email ID (d) checking spelling
12. 12.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
13. 13.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
15. 15.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
16. 16.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
17. 17.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) replying within a day (d) ALL CAPITAL LETTERS
18. 18.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
19. 19.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) ALL CAPITAL LETTERS (d) no name at the end
20. 20.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
22. 22.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
23. 23.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
24. 24.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) a sensible email ID (d) no name at the end
25. 25.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
26. 26.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) no subject line (d) naming the attachment
27. 27.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
28. 28.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) a clear subject line
29. 29.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) checking spelling (d) no subject line
30. 30.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
31. 31.Which of these is a good email habit? (a) a polite greeting (b) no name at the end (c) one huge paragraph (d) no subject line
32. 32.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
33. 33.Which of these is a good email habit? (a) forgetting the file (b) naming the attachment (c) no name at the end (d) a silly email ID
34. 34.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) emojis to a principal (d) checking spelling
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
36. 36.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) short paragraphs (d) signing with your name
37. 37.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) text-message spelling
38. 38.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) ALL CAPITAL LETTERS (d) short paragraphs
39. 39.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
40. 40.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname

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