Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 130 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) text-message spelling (b) naming the attachment (c) short paragraphs (d) replying within a day
2. 2.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
3. 3.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
4. 4.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
5. 5.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
6. 6.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
7. 7.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) naming the attachment (d) emojis to a principal
8. 8.Which of these is a good email habit? (a) a silly email ID (b) a sensible email ID (c) forgetting the file (d) emojis to a principal
9. 9.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) short paragraphs (d) a clear subject line
10. 10.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) no name at the end (d) a clear subject line
11. 11.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
12. 12.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) signing with your name (d) forgetting the file
13. 13.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) text-message spelling (d) no name at the end
14. 14.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) no subject line (d) no name at the end
15. 15.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) short paragraphs (d) a clear subject line
16. 16.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
17. 17.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
18. 18.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
19. 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
20. 20.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) emojis to a principal (d) no name at the end
21. 21.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
22. 22.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) a silly email ID (d) short paragraphs
23. 23.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
24. 24.Which of these is a good email habit? (a) one huge paragraph (b) short paragraphs (c) no name at the end (d) forgetting the file
25. 25.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) short paragraphs (d) a sensible email ID
26. 26.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
27. 27.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
28. 28.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) no subject line (d) a sensible email ID
29. 29.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
30. 30.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) one huge paragraph (d) a silly email ID
33. 33.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
34. 34.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
35. 35.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
37. 37.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
38. 38.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
39. 39.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
40. 40.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line

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