Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 14 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
2. 2.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) emojis to a principal (d) no name at the end
3. 3.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
4. 4.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
5. 5.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
6. 6.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
7. 7.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
8. 8.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
9. 9.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
10. 10.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
11. 11.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) naming the attachment (d) emojis to a principal
12. 12.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
13. 13.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) a sensible email ID (d) emojis to a principal
14. 14.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
15. 15.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
16. 16.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
17. 17.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) ALL CAPITAL LETTERS (d) checking spelling
18. 18.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
20. 20.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
21. 21.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
24. 24.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) no name at the end (d) a polite greeting
25. 25.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
26. 26.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
27. 27.Which of these is a good email habit? (a) short paragraphs (b) no subject line (c) one huge paragraph (d) a silly email ID
28. 28.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
29. 29.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) forgetting the file (d) a silly email ID
30. 30.Which of these is a poor email habit? (a) text-message spelling (b) a polite greeting (c) a clear subject line (d) replying within a day
31. 31.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
33. 33.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) no name at the end (d) signing with your name
36. 36.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) checking spelling (d) a clear subject line
37. 37.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) one huge paragraph
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
39. 39.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) one huge paragraph (d) checking spelling
40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) signing with your name (d) a sensible email ID

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