Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 131 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
2. 2.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
3. 3.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
5. 5.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
7. 7.Which of these is a good email habit? (a) naming the attachment (b) emojis to a principal (c) no subject line (d) a silly email ID
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
9. 9.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
10. 10.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a silly email ID (d) signing with your name
11. 11.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
12. 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
13. 13.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) naming the attachment (d) emojis to a principal
14. 14.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
15. 15.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
17. 17.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) one huge paragraph
18. 18.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
19. 19.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
20. 20.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
21. 21.Which of these is a good email habit? (a) a sensible email ID (b) no subject line (c) forgetting the file (d) one huge paragraph
22. 22.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) replying within a day (d) emojis to a principal
23. 23.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
24. 24.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) text-message spelling (d) signing with your name
26. 26.Which of these is a good email habit? (a) a polite greeting (b) no name at the end (c) ALL CAPITAL LETTERS (d) one huge paragraph
27. 27.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) a clear subject line
28. 28.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
29. 29.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
31. 31.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) signing with your name (d) a silly email ID
33. 33.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
34. 34.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
35. 35.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
37. 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
38. 38.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
39. 39.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a sensible email ID
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line

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