Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 132 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) a silly email ID (d) naming the attachment
2. 2.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
3. 3.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) forgetting the file (d) no subject line
4. 4.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) checking spelling (d) a clear subject line
5. 5.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
6. 6.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) a polite greeting (d) no subject line
7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
8. 8.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
10. 10.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
11. 11.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
12. 12.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) checking spelling (d) one huge paragraph
13. 13.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) a sensible email ID (d) a clear subject line
14. 14.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) no name at the end (d) replying within a day
15. 15.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
16. 16.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
17. 17.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) emojis to a principal (d) signing with your name
18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
19. 19.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a polite greeting
20. 20.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
21. 21.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) text-message spelling (d) forgetting the file
23. 23.Which of these is a poor email habit? (a) checking spelling (b) text-message spelling (c) a polite greeting (d) replying within a day
24. 24.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) checking spelling (d) a sensible email ID
25. 25.Which of these is a good email habit? (a) a silly email ID (b) a clear subject line (c) text-message spelling (d) ALL CAPITAL LETTERS
26. 26.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
27. 27.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
28. 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
29. 29.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
30. 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
31. 31.Which of these is a good email habit? (a) a polite greeting (b) no name at the end (c) ALL CAPITAL LETTERS (d) one huge paragraph
32. 32.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
33. 33.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
35. 35.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) no name at the end (d) a polite greeting
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
38. 38.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
39. 39.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the subject line (d) the sign-off

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