Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 133 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
2. 2.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
3. 3.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
4. 4.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
5. 5.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
6. 6.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) no subject line (d) checking spelling
7. 7.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) text-message spelling (d) a sensible email ID
8. 8.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) emojis to a principal (d) checking spelling
9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
10. 10.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
11. 11.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
13. 13.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
14. 14.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) ALL CAPITAL LETTERS (d) text-message spelling
15. 15.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) text-message spelling (d) a clear subject line
16. 16.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) one huge paragraph (d) ALL CAPITAL LETTERS
17. 17.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) no name at the end (d) a clear subject line
18. 18.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
21. 21.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
22. 22.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) signing with your name (d) one huge paragraph
23. 23.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
24. 24.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
26. 26.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) signing with your name (d) short paragraphs
27. 27.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
28. 28.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
29. 29.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
30. 30.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
31. 31.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
32. 32.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
33. 33.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) a clear subject line (d) no subject line
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
35. 35.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a silly email ID (d) a clear subject line
36. 36.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
37. 37.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) no name at the end (d) replying within a day
38. 38.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
39. 39.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes

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