Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 2.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) a sensible email ID (d) signing with your name
- 3.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) emojis to a principal (d) ALL CAPITAL LETTERS
- 4.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 5.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) text-message spelling (d) no name at the end
- 6.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 7.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 8.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 9.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 10.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) replying within a day (d) short paragraphs
- 11.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) one huge paragraph (d) replying within a day
- 12.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 13.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 14.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
- 15.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 17.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 18.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 19.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 20.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) forgetting the file (d) short paragraphs
- 21.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) emojis to a principal (d) ALL CAPITAL LETTERS
- 22.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 23.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) forgetting the file (d) a sensible email ID
- 24.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 25.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 26.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
- 27.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 28.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 29.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a clear subject line (d) forgetting the file
- 30.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
- 31.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) one huge paragraph (d) replying within a day
- 32.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 33.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 34.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 35.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 36.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) a polite greeting (d) a clear subject line
- 37.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 38.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no name at the end (d) naming the attachment
- 39.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) short paragraphs (d) text-message spelling
- 40.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
Answer key
- the subject line
- emojis to a principal
- checking spelling
- a poor email habit
- a sensible email ID
- the subject line
- the greeting
- a polite thank-you line
- a good email habit
- ALL CAPITAL LETTERS
- one huge paragraph
- a good email habit
- a good email habit
- sum up the email
- the details
- the subject line
- why you are writing
- the sign-off
- the sign-off
- short paragraphs
- naming the attachment
- the greeting
- forgetting the file
- the sign-off
- the subject line
- one based on your name
- the greeting
- the sign-off
- a clear subject line
- after a few working days
- one huge paragraph
- a poor email habit
- a good email habit
- the greeting
- a good email habit
- no subject line
- the sign-off
- naming the attachment
- text-message spelling
- the sign-off
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