Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 135 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
2. 2.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) no name at the end
4. 4.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
5. 5.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
6. 6.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a clear subject line
10. 10.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) naming the attachment (d) emojis to a principal
11. 11.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
12. 12.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
13. 13.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
14. 14.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
15. 15.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
16. 16.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
17. 17.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
18. 18.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
19. 19.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) a polite greeting (d) signing with your name
20. 20.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
21. 21.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a silly email ID (d) a clear subject line
22. 22.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) a sensible email ID (d) emojis to a principal
23. 23.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
26. 26.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
27. 27.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
28. 28.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
29. 29.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
30. 30.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
31. 31.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
32. 32.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) one huge paragraph (d) checking spelling
33. 33.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
34. 34.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
35. 35.Which of these is a poor email habit? (a) short paragraphs (b) no subject line (c) a polite greeting (d) a sensible email ID
36. 36.Which of these is a good email habit? (a) no name at the end (b) signing with your name (c) emojis to a principal (d) text-message spelling
37. 37.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
38. 38.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
39. 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
40. 40.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) replying within a day (d) no subject line

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