Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) forgetting the file (d) a sensible email ID
- 2.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) signing with your name (d) no subject line
- 3.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
- 4.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 5.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 6.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
- 7.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 8.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 9.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 10.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 11.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
- 12.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a clear subject line (d) text-message spelling
- 13.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 14.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) one huge paragraph (d) a silly email ID
- 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 16.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 17.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
- 18.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
- 19.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) ALL CAPITAL LETTERS (d) checking spelling
- 20.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no name at the end (d) signing with your name
- 21.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
- 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 23.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 24.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 25.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 26.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) no subject line (d) a polite greeting
- 27.Which of these is a good email habit? (a) emojis to a principal (b) a clear subject line (c) one huge paragraph (d) no name at the end
- 28.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 29.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 30.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 31.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 32.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 33.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
- 34.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 35.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 36.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) a clear subject line (d) replying within a day
- 37.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) text-message spelling (d) emojis to a principal
- 38.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 39.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 40.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) a polite greeting (d) one huge paragraph
Answer key
- forgetting the file
- no subject line
- formally and briefly
- a poor email habit
- a good email habit
- read it once more
- the main message
- the greeting
- the sign-off
- the subject line
- that a file is attached
- text-message spelling
- a poor email habit
- signing with your name
- the subject line
- why you are writing
- a polite greeting
- sum up the email
- ALL CAPITAL LETTERS
- signing with your name
- the subject line
- the subject line
- a good email habit
- the details
- the main message
- no subject line
- a clear subject line
- why you are writing
- the greeting
- a good email habit
- the details
- the subject line
- one based on your name
- the greeting
- a good email habit
- text-message spelling
- a sensible email ID
- a good email habit
- a good email habit
- one huge paragraph
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