Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 137 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) no subject line (d) text-message spelling
2. 2.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
3. 3.Which of these is a good email habit? (a) signing with your name (b) forgetting the file (c) one huge paragraph (d) emojis to a principal
4. 4.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
5. 5.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) short paragraphs (d) no subject line
6. 6.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
7. 7.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) no subject line (d) a sensible email ID
8. 8.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) signing with your name (d) naming the attachment
9. 9.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) a silly email ID (d) replying within a day
10. 10.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
11. 11.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
12. 12.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
13. 13.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) checking spelling (d) forgetting the file
14. 14.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
15. 15.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
16. 16.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
17. 17.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
18. 18.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
19. 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
20. 20.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) replying within a day (d) naming the attachment
21. 21.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
22. 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
24. 24.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
25. 25.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
27. 27.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
29. 29.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
30. 30.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
32. 32.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
34. 34.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
35. 35.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
36. 36.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) no subject line (d) emojis to a principal
37. 37.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
38. 38.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
39. 39.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
40. 40.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”

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