Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 138 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a polite greeting (d) a silly email ID
2. 2.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
3. 3.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
4. 4.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
5. 5.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
6. 6.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) forgetting the file (d) no name at the end
7. 7.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) emojis to a principal (d) naming the attachment
8. 8.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) short paragraphs (d) text-message spelling
9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) signing with your name (d) a clear subject line
10. 10.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
11. 11.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
12. 12.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
13. 13.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) a polite greeting (d) text-message spelling
15. 15.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
16. 16.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
17. 17.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
18. 18.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
19. 19.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
20. 20.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
21. 21.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
22. 22.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) checking spelling (d) forgetting the file
23. 23.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
24. 24.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) short paragraphs (d) no subject line
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) forgetting the file (d) a sensible email ID
27. 27.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
28. 28.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) replying within a day (d) a silly email ID
30. 30.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
31. 31.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
32. 32.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a clear subject line
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
36. 36.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
37. 37.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
39. 39.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) no name at the end (d) short paragraphs
40. 40.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing

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