Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 2.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 4.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 5.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
- 6.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) checking spelling
- 7.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 8.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 9.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) ALL CAPITAL LETTERS (d) short paragraphs
- 10.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 12.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) no name at the end (d) ALL CAPITAL LETTERS
- 13.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) a sensible email ID (d) forgetting the file
- 14.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 15.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
- 16.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 17.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) forgetting the file (d) a sensible email ID
- 18.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) text-message spelling (d) signing with your name
- 19.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 20.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 21.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) checking spelling (d) ALL CAPITAL LETTERS
- 22.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) emojis to a principal (d) checking spelling
- 23.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) text-message spelling (d) a sensible email ID
- 24.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) replying within a day (d) a silly email ID
- 25.Which of these is a good email habit? (a) a polite greeting (b) text-message spelling (c) no subject line (d) ALL CAPITAL LETTERS
- 26.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) emojis to a principal (d) one huge paragraph
- 27.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) a clear subject line (d) naming the attachment
- 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 29.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 30.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) naming the attachment (d) forgetting the file
- 31.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 32.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 33.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 34.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) a silly email ID (d) replying within a day
- 35.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 36.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 38.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 39.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 40.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) no subject line (d) no name at the end
Answer key
- the main message
- the details
- the sign-off
- a polite thank-you line
- one based on your name
- checking spelling
- the greeting
- the details
- ALL CAPITAL LETTERS
- why you are writing
- the subject line
- a clear subject line
- a sensible email ID
- a poor email habit
- the subject line
- a polite thank-you line
- forgetting the file
- text-message spelling
- a good email habit
- the sign-off
- ALL CAPITAL LETTERS
- emojis to a principal
- text-message spelling
- replying within a day
- a polite greeting
- signing with your name
- forgetting the file
- the subject line
- the main message
- naming the attachment
- the greeting
- the greeting
- why you are writing
- replying within a day
- the greeting
- a good email habit
- the subject line
- a poor email habit
- why you are writing
- a clear subject line
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