Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 140 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
2. 2.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
3. 3.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
4. 4.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
6. 6.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
7. 7.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
8. 8.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
9. 9.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) short paragraphs (d) checking spelling
10. 10.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
12. 12.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
13. 13.Which of these is a good email habit? (a) one huge paragraph (b) replying within a day (c) emojis to a principal (d) text-message spelling
14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) signing with your name (d) one huge paragraph
15. 15.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) emojis to a principal (d) replying within a day
16. 16.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
17. 17.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
19. 19.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) a polite greeting (d) ALL CAPITAL LETTERS
21. 21.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
22. 22.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
23. 23.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
24. 24.Which of these is a poor email habit? (a) a clear subject line (b) no subject line (c) checking spelling (d) a sensible email ID
25. 25.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
26. 26.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
27. 27.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
28. 28.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
29. 29.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
30. 30.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
31. 31.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
33. 33.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
36. 36.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) a polite greeting (d) checking spelling
37. 37.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
38. 38.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
39. 39.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting

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