Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 15 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
2. 2.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
3. 3.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
4. 4.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
5. 5.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) signing with your name (d) no name at the end
6. 6.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) replying within a day (d) a silly email ID
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
8. 8.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
10. 10.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) forgetting the file (d) a sensible email ID
11. 11.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
12. 12.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) emojis to a principal (d) no name at the end
13. 13.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) no name at the end (d) a clear subject line
14. 14.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
15. 15.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
16. 16.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
17. 17.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
18. 18.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
19. 19.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
20. 20.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
21. 21.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
22. 22.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
23. 23.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
25. 25.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
26. 26.Which of these is a good email habit? (a) a clear subject line (b) forgetting the file (c) no subject line (d) one huge paragraph
27. 27.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) forgetting the file (d) naming the attachment
28. 28.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
29. 29.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
30. 30.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
31. 31.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
32. 32.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) text-message spelling (d) short paragraphs
33. 33.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a clear subject line
34. 34.Which of these is a good email habit? (a) forgetting the file (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a silly email ID
35. 35.Which of these is a poor email habit? (a) signing with your name (b) text-message spelling (c) naming the attachment (d) short paragraphs
36. 36.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) one huge paragraph (d) a sensible email ID
37. 37.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
38. 38.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
40. 40.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students