Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 141 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
2. 2.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) emojis to a principal (d) a polite greeting
3. 3.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
4. 4.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
5. 5.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
6. 6.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) checking spelling (d) ALL CAPITAL LETTERS
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
8. 8.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) no name at the end (d) ALL CAPITAL LETTERS
9. 9.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
10. 10.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
11. 11.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) naming the attachment (d) no name at the end
12. 12.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) signing with your name (d) short paragraphs
13. 13.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) text-message spelling (d) replying within a day
14. 14.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
16. 16.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
17. 17.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
18. 18.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
19. 19.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
20. 20.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) emojis to a principal (d) no subject line
21. 21.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
22. 22.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
24. 24.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) one huge paragraph (d) a clear subject line
25. 25.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
26. 26.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
27. 27.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
28. 28.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
29. 29.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) text-message spelling (d) naming the attachment
30. 30.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) ALL CAPITAL LETTERS (d) signing with your name
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
32. 32.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) replying within a day (d) a silly email ID
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
34. 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
35. 35.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
36. 36.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) a sensible email ID (d) a clear subject line
37. 37.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
39. 39.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) a clear subject line (d) emojis to a principal
40. 40.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing

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